Sharing Your Concerns

At Alba, we believe in upholding the highest standards of ethical and professional behaviour in everything we do. If you suspect that unethical behaviour is taking place, you should report it. Your line supervisor or manager is usually a good place to start with a concern. You may also get help or advice from a member of Alba’s Integrity Task Force, which consists of the Chief Internal Auditor, Chief Supply Officer and Legal Manager. However, if you feel uncomfortable using one of these resources, or if you are not an employee of Alba, you may also contact Integrity Line, as described below, at any time.

Retaliation Will Not be Tolerated

Every employee should feel secure in seeking advice and in raising concerns. Alba will not tolerate retaliation against those who raise concerns in good faith.

Alba’s Integrity Line

Alba has implemented a reporting help line through which Alba employees, contractors and commercial partners, and even other stakeholders and the broader community can report on a confidential basis, any potential breaches of Alba’s Code of Conduct, including financial irregularities, fraud, bribery, corruption, conflicts of interest or any other similar matters of concern. It is called Integrity Line, and is operated by an independent company that helps businesses respond to concerns about compliance and ethics.

The Integrity Line is designed so that it can operate on a confidential basis. You should feel free to raise concerns in good faith without fear of losing your job or suffering any form of retribution as a result. You can even make your report anonymously; however, we would prefer that you provide your name and contact information, and we assure you that these details will be kept absolutely confidential. You can also support your report with documentary evidences and references, which can be attached to your report on the website.

Please note that this system is not an Emergency Reporting Line and should not be used to report safety, environmental or security accidents or medical emergencies. To report any such emergencies that require immediate action, please contact Alba’s Safety, Health and Environment Group on 1783 3333 and/or the appropriate national governmental emergency numbers. Staff with employee-related grievances are kindly directed to use the grievance procedure administered by Alba’s HR department.

Community Social and Environmental Concerns

The Alba Integrity Line system can also be utilised by all stakeholders to raise non-emergency concerns relating to social and environmental impacts, such as Traffic Management and/or other community-related issues.



To make a report online, kindly click here or navigate to

By Telephone

From an outside line dial 800-00-001 or 800-000-00
At the prompt, dial 888-265-3470. This is a toll-free number.
There is no need to dial a "1" before this number.

The call will be answered in English. To continue your call in another language, please state your language to request an interpreter. It may take 1-3 minutes to arrange for an interpreter. Please do not hang up during this time.

If the telephone number listed above is not functioning, please make your report online through this website. Please indicate in the report that the telephone number did not work.

IntegrityLine is a comprehensive and confidential reporting tool to assist management and employees to work together to address fraud, abuse, and misconduct in the workplace, all the while cultivating a positive work environment. It is also available for use by non-employees. EthicsPoint is the name of the professional 3rd party entity that operates the IntegrityLine service on behalf of Alba.

Yes. By giving you choices, EthicsPoint helps ensure that employees can file a report anonymously and in the manner most comfortable or convenient to them.

We believe that our employees are our most important asset. By creating open channels of communication, we can promote a positive work environment and maximise productivity. An effective reporting system can be our most useful tool to reduce losses due to fraud and abuse. We certainly also want you to report as you know what is going on in your company - both good and bad. You may have initial knowledge of an activity that may be a cause for concern and reporting it can minimise the potential negative impact on the company and its people. Also, offering positive input may help identify issues that can improve corporate culture and performance.

We all have the right to work in a positive environment and with that right comes the responsibility of acting in an ethical manner and letting the appropriate people know if someone is not acting appropriately. By working together, we can maintain a healthy and productive environment. Corporate misconduct can threaten the livelihood of an entire company.

Any kind of breaches or potential breaches of Alba’s Code of Conduct.

You certainly can, but there are several good reasons why you should use EthicsPoint as well. First, EthicsPoint ensures that your report gets to the appropriate people. That may or may not happen if you simply report something to your manager, especially when dealing with issues not under his/her control. More importantly, reports can be filed anonymously, and all report information is secure and held in the strictest confidence.

EthicsPoint does not generate or maintain any internal connection logs with IP addresses, so no information linking your PC to EthicsPoint is available. With fewer percentage of reports generated during business hours, most people prefer to report from the comfort of their home after hours and on the weekend.

A report from home, a neighbour's computer, or any Internet portal will remain secure and anonymous. An Internet portal never identifies a visitor by screen name and the EthicsPoint system strips away Internet addresses so that anonymity is totally maintained. Plus, EthicsPoint is contractually committed not to pursue a reporter's identity.

The EthicsPoint system is designed to protect your anonymity. However, you as a reporting party need to ensure that the body of the report does not reveal your identity by accident, for example, "From my cube next to Jan Smith..." or "In my 33 years...".

The EthicsPoint system concentrates on being a positive aspect of our overall philosophy, and allows us to assure a safe, secure, and ethical workplace. You are encouraged to seek guidance on ethical dilemmas, provide positive suggestions, or communicate a concern. Effective communication is critical in today's workplace and this is a great tool to enhance that communication. We have carefully chosen the best reporting tool to meet our compliance obligations while maintaining a positive reporting environment.

Our Company chooses to promote ethical behaviour. All unethical conduct, at any level, ultimately hurts the company and all employees, including you. You only have to consider what happened in recent corporate scandals to see disastrous effects that a seemingly harmless lapse in ethics can have on an otherwise healthy company. So, if you know of any incidents of misconduct or ethical violations, consider it your duty to yourself and your coworkers to report it.

File a report. EthicsPoint can help you prepare and file your report so it can be properly understood. We'd rather you report a situation that turns out to be harmless than let possible unethical behavior go unchecked because you weren't sure.

Reports are entered directly on the EthicsPoint secure server to prevent any possible breech in security. EthicsPoint makes these reports available only to specific individuals within the company who are charged with evaluating the type of violation and location of the incident. Each of these report recipients has had training in keeping these reports in the utmost confidence.

The EthicsPoint system and report distribution are designed so that implicated parties are not notified or granted access to reports they have been named in.

When you file a report at the EthicsPoint Website or through the EthicsPoint Call Center, you receive a unique username and are asked to choose a password. You can return to the EthicsPoint system again either by Internet or telephone and access the original report to answer questions posed by a company representative and add further information that will help resolve open issues. We strongly suggest that you return to the site in the time specified to answer company questions. You and the company now have entered into an "anonymous dialogue" where situations are not only identified but can be resolved, no matter how complex.

All EthicsPoint correspondences are held in the same strict confidence as the initial report, continuing under the umbrella of anonymity.

There is a section in the report for identifying yourself, if you wish.

You can file an EthicsPoint report from any computer that can access the Internet. You can file your report from any device with an internet connection, anytime and anywhere. If you don't have access or are uncomfortable using a computer, you can call your EthicsPoint toll-free hotline 800-00-001 or 800-000-00 which is available 24 hours a day, 365 days a year. At the prompt, dial 888-265-3470. This is a toll-free number. There is no need to dial a "1" before this number.

Yes. You will be asked to provide the same information that you would provide in an Internet-based report and an interviewer will type your responses into the EthicsPoint Website. These reports have the same security and confidentiality measures applied to them during delivery.